ONLINE BUSINESS MANAGEMENT (OBM) AGENCY

FOR THE TRAVEL & TOURISM INDUSTRY

OBM Services for Adventure Travel and Tourism

Peak Flow OBM is a business management agency specializing in supporting adventure travel and tourism businesses with software & processes.

With a combined 20+ years of backend business experience, adventure guiding, B& B accommodation management and now with certifications in areas like SEO and CRM software, we bring you our holistic, modern approach to tourism business management.

LIMITLESS POSSIBILITIES

Streamline Operations

Improve Organization

Grow Customer Reach

Increase Bottomline

Grab a FREE 30 min Chat with Katie!

How Peak Flow OBM helps

YOU SUCCEED…

Find Your Flow Package

Have a Certified OBM audit what you’re doing, plan how we can streamline your existing processes and provide you with an action plan to make the shift into automating, delegating and growing your business.

SEO Packages

Looking to increase your website’s organic traffic? Our SEO Support Package can help! As a SEMRUSH-certified partner, we can speed up your site, optimize copy for first-page ranking, help boost leads & reduce bounce rates.

Keap CRM Set-Up & Support

Combining the features of CRM, marketing and sales automation, and payments into one intuitive interface, Keap helps you manage your customer relationships more effectively and efficiently.

Risk Management Support

Whether you want a DIY template or a 1:1 risk audit, we are able to support all aspects of your Risk Management planning.

Industry Software Set-Up

We set up, import and customize your online booking software or itinerary builder software to meet your client’s and team’s needs. Training included!

Digital Marketing Packages

Focusing on website conversion, email marketing and long-form content (blog) creation, we can help you refine your lifecycle marketing process.

KATIE BROADHURST

CEO & Certified Online Business Manager

WILL BENNETT

CFO & SEO Consultant

MEET THE TEAM

small but mighty, Katie, will and their team of subcontractors are here to level up your backend biz ops!

Let’s Go

Feedback from

HAPPY CLIENTS

“The video tutorials Katie creates are super easy to follow. The follow-up calls with my team have been excellent for implementing the much-needed changes”

Mark Stevens

Fusion Elevator

“Katie made this process so much easier for our team and not just to set the CRM up but also to help us clarify pipelines and processes. [We now have a] more organized workflow through CRM implementation.”

Veselka

AndAdventure

” Katie helped us tremendously with organization and streamlining our business. She has so many little tips and tricks that she suggested that were so helpful and that we are currently using now (Asana, Grammarly, etc). – We’d especially recommend her to friends in the Adventure Travel industry, as she worked in the industry before and understand how it works, which was a super important point for us.”

Nicola Wilson

Finisterra Travel

I was excited to tap into their expertise and get support for improving my business. My website traffic has improved dramatically as a result of the SEO work I did with PeakFlow OBM, and as a result, I’ve gotten more leads!

Becki Rupp

Trailblazer Wellness

CHECK OUT OUR LATEST ARTICLES!

How to Choose a Travel CRM

How to Choose a CRM for Your Travel Business Contrary to popular belief, small travel businesses are not rendered irrelevant in the presence of travel industry giants like Expedia or G Adventures and AI certainly won’t be taking their job anytime soon. On the contrary, with efficient operations and a focus on customer satisfaction, travel…

What is a CRM and Why Your Travel Business Needs One

What is a CRM & Why Your Travel Business Needs One Are you running a travel company? If so, then you know how important it is to keep track of customer relationships. With the right tools and strategies in place, your business can benefit from improved customer service and more efficient operations. One way to…

Creating Happy Customers Gathering Reviews, Feedback and Developing Customer Loyalty

Creating Happy Customers Gathering Reviews, Feedback and Developing Customer Loyalty When you read this title, how does it make you feel? Is it positive like “I’m doing these things and it’s going great!”. Do you feel impartial? Or are you curious about how to continue to improve your customer happiness? As a tour operator, one…

WE ARE HERE TO HELP

Book your FREE 1:1 chat with Katie!

Do you have questions that you need help answering?
Tap into the knowledge of Katie Broadhurst, Owner and Founder of Peak Flow OBM with a 1:1 session.

Let’s Go!